Shipping Policy

Effective Date: October 28, 2026

Order Processing Time

Orders require 1–2 business days for processing before shipment. Processing time excludes weekends and holidays.

Order Cut-off Time

Orders received before 3:00 PM Pacific Time on business days will start processing on the same day. Orders submitted after this cut-off time will be processed on the next business day.

Shipping Transit Time

Standard shipping takes 2–6 business days after the package leaves our warehouse. Transit time is an estimate and cannot be fully guaranteed due to carrier delays, weather or logistical issues.

Shipping Fee

We offer free standard shipping for all eligible orders.

Shipping Regions

We ship to addresses within the United States.

Delivery Partner

We use UPS as our primary delivery partner. For oversized items, truck delivery will be arranged. The truck carrier will contact you in advance to confirm a delivery window. Please ensure someone is available at the delivery address to receive the package.

Order Cancellation

You may cancel your order and receive a full refund before the order is shipped out. Once the package has been dispatched, we cannot cancel the shipment. If you no longer want the items after shipment, you need to follow our Refunds & Returns Policy to return the goods.

Tracking Your Order

Once your package ships, we will send you a tracking number via email. You can use this number on the UPS official website to view real-time delivery status.

Contact Information

Store Name: Grande Fashion

Address: 5871 Vermont Ave, Los Angeles, CA 90044, United States

Phone: (323)750-5625

Email: info@grandefashion.com

Opening Hours (Pacific Time): Tuesday-Saturday: 10 AM–7 PM

Response Time: We respond within 24 hours.