Effective Date: October 28, 2026
Order Processing Time
Orders require 1–2 business days for processing before shipment. Processing time excludes weekends and holidays.
Order Cut-off Time
Orders received before 3:00 PM Pacific Time on business days will start processing on the same day. Orders submitted after this cut-off time will be processed on the next business day.
Shipping Transit Time
Standard shipping takes 2–6 business days after the package leaves our warehouse. Transit time is an estimate and cannot be fully guaranteed due to carrier delays, weather or logistical issues.
Shipping Fee
We offer free standard shipping for all eligible orders.
Shipping Regions
We ship to addresses within the United States.
Delivery Partner
We use UPS as our primary delivery partner. For oversized items, truck delivery will be arranged. The truck carrier will contact you in advance to confirm a delivery window. Please ensure someone is available at the delivery address to receive the package.
Order Cancellation
You may cancel your order and receive a full refund before the order is shipped out. Once the package has been dispatched, we cannot cancel the shipment. If you no longer want the items after shipment, you need to follow our Refunds & Returns Policy to return the goods.
Tracking Your Order
Once your package ships, we will send you a tracking number via email. You can use this number on the UPS official website to view real-time delivery status.
Contact Information
Store Name: Grande Fashion
Address: 5871 Vermont Ave, Los Angeles, CA 90044, United States
Phone: (323)750-5625
Email: info@grandefashion.com
Opening Hours (Pacific Time): Tuesday-Saturday: 10 AM–7 PM
Response Time: We respond within 24 hours.