Privacy Policy

This Privacy Policy describes how Grande Fashion collects, uses, shares and safeguards your personal information when you visit our website, place an order or contact our support team.

We collect personal information you voluntarily submit, including your full name, shipping and billing address, phone number, email address, payment information, and order notes. We also automatically collect non-identifiable browsing data such as device type, browser information, page visit records and website interaction data.

Personal information mainly comes from your direct submission at checkout, account registration, email inquiry and in-store service. We may also receive limited technical data automatically from your browser when you browse our site. We do not buy personal data from external data brokers.

We use your information to process and fulfill orders, arrange shipping, send order confirmations and updates, respond to customer support requests, verify payment, prevent fraud, maintain website operation and improve our product and service experience. We will not use your personal data for unrelated marketing without your consent.

We only share your necessary information with service providers who support our business, including payment processors, shipping carriers, and IT service partners. These third parties are bound by data protection obligations. We will disclose information only when required by valid legal orders, court requirements or government regulations. We will not sell your personal information to third parties.

We adopt reasonable technical and organizational measures to protect your personal information against unauthorized access, loss or alteration. We retain your order and related personal data for as long as needed to complete your transaction, handle after-sales requests and meet legal record-keeping requirements. When data is no longer required, it will be securely removed.

Our website may contain links to external third-party websites. This privacy policy only applies to our site. We are not responsible for the privacy practices or content of those external sites. We recommend you review their privacy policies separately.

Subject to applicable local laws, you may request access to your personal data, request correction of inaccurate information, request deletion of your personal data, or restrict certain data processing. To submit a request, please send us an email with your order information for identity verification.

Our website is intended for adult customers. We do not knowingly collect personal information from children under 13 years old. If you believe we have collected information from a child, please contact us right away and we will remove the data.

We use cookies and similar tracking tools to recognize returning visitors, remember your preferences, analyze website traffic and support website functionality. You may adjust your browser settings to refuse cookies, but this may affect some functions of our online store.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our website after updates means you accept the revised policy.

Store Name: Grande Fashion Address: 5871 Vermont Ave, Los Angeles, CA 90044, United States Phone: (323)750-5625 Email: info@grandefashion.com Opening Hours (Pacific Time): Tuesday-Saturday: 10 AM–7 PM Response Time: We respond within 24 hours.